If
you followed the steps for your application and you are still not
enabled, please ensure that personal firewall settings are not interfering
with your browser functions. If Java is not installed or the installation
is corrupted, download Java for your
computer.
How
to enable your web browser to view Clipstream™ Clipstream™
supports most 3.x and higher browsers. If you cannot enable you browser
to support Clipstream™,
please let us know by using the email help form
and include the brand and version number.
Netscape
Navigator 4.x and 6.x:
From
the menu bar, choose Edit > Preferences.
Select
the Advanced category.
Check
boxes labeled Enable Java and Enable JavaScript.
Netscape
Navigator 7:
From
the menu bar, choose Edit > Preferences.
Select
the Advanced category.
Check
box labeled Enable Java
JavaScript
is sometimes enabled by Clipstream developers for certain functions
that work in conjunction with Clipstream. To enable JavaScript,
repeat steps 1 and 2 and then click on Scripts and Windows.
Make
sure the box for "Enable JavaScript for Navigator" is
checked.
***
NOTE: With some old video card drivers, Java VM may respond poorly
if the video card is set to 32bit color. If the browser freezes when loading
a web page with Clipstream or if video playback is jerky, try changing
the color depth to 16 bit.
***
Internet
Explorer responds best under Microsoft's JVM. Click here
for help with restoring MS JVM.
Opera Browser:
From the
Menu Bar, choose File > Preferences > Multimedia
Click to
check the box next to: Enable Java
AOL Browser:
Launch AOL
Browser.
After the
browser loads, go to the Settings Menu on the top if the browser.
Click on
the pull-down window and click on Preferences
Click on
the Internet Properties (WWW) link in the Preferences dialogue
Click on
the Security TAB in the AOL Internet Properties dialogue
Choose 'Medium'
Security Level or lower.
Additional
help using AOL products can be found on AOL's
help site
Enabling
Java in Email Clients
Eudora:
From
the menu bar, choose Tools > Options.
In
the Options window, scroll down and choose Viewing Mail
In
the Viewing Mail box, make sure that "Allow executables
in HTML content" is checked
Outlook
2000 (v9):
From
the menu bar, choose Tools > Internet Options.
Select
Security Tab
Select 'internet
zone' under Secure Content
Then
under Mail Format tab, go to Message Format andsend the message in format: HTML.
Additional
help using Outlook can be found on the Microsoft support site here.
Outlook
Express:
From
the main menu bar, choose Tools > Options > Security.
Under the
heading 'Virus Protection' and subheading 'Select the Internet
Explorer security zone to use': Select "Internet Zone (less
secure but more functional)"
Unfortunately,
the AOL email client does not yet support Java. We recommend using
one of the more powerful, full featured email clients that are available
such as Eudora, Outlook, or Messenger.
Note: The AOL email web interface log-on will support your Java
emails as will any Java enabled browser.
Additional
help using AOL products can be found on AOL's
help site
WebTV:
Unfortunately,
WebTV does not support Java.
Please see more on these news links